I’m using Everdo 1.5.8 (Pro) on Linux Mint. My Android app version (after update) is 1.2-19 on Android 10; this error already happened before the app update, though, which I tried to fix the error. I don’t know which app version I had previously.
Sync worked fine for over a year, but today, the app keeps crashing when I try. Either that (most of the time) or the message “Communication error” will pop up (happened once - other times, it would just crash).
I checked that I’m connected to the same wifi with both devices. I also went back to check that the API key, IP and port are still the same in the Everdo settings on both devices (and that the IP matches the system-wide IP on the desktop). They do.
Trying to access https://192.168.1.1:11111/time?key=*** on my desktop gives me {"server_time_ms":1620592810257} while it gives me {"server_time_ms":1620593027499} on my phone (a bit later).
Do you have any idea, what could be wrong? I can’t remember changing any settings. Is there any kind of log that I could provide to you?
I sometimes (most of the time not) do get the crash report. I sent it to you via “Give feedback” after the crash. I hope, that report will reach you?!
I have used the app, created, edited and moved tasks and notebooks, on both the Desktop and Android that are not synced (before I noticed the problem). So I’d really appreciate if we could fix this without losing the changes on one side.
Next thing that comes to my mind is a reinstall of the app. I guess, I won’t lose data then?!
Unfortunately the reports are not coming so far. I’m looking for a way to resolve this without losing any data.
Uninstalling the app on Android will wipe all data, so definitely don’t do that.
You could go to settings and execute “Export to JSON” first. Then you will be able to restore all the items and their contents. However importing a JSON data file will not merge conflicting changes - all matching items will be overwritten with the version that is in JSON. It’s not designed to preserve change history, which is necessary for conflict resolution.
Are we talking about the same thing, though? This is in the way of what I mean. Here I pressed “Send feedback”. I thought this will reach you. I could do a logcat or something similar if you need that.
Thanks for the hints! I probably would have done a reinstall today with import and export of JSON. Now, I won’t.
I was not aware, I can do it from the settings, as well. Really good hint! I could perform the two-way sync from the settings. Pulling down still makes the app crash, though.
edit: I think I was able to send a report.
Strangely the report-windows closes itself as soon as I try to type in a description. So I sent it without one.
Unfortunately I’m still unable to find any relevant crash reports in Google Play. Just to make sure we are on the same page, please confirm that you are trying to use Local Sync (not ESS sync), and using the Android app.
Please post or PM a screenshot of your sync configuration from both the server app and the client app.
I have the same problem since a few days. Here what I have done so far:
Phone: App version 1.7-7, Android 10
Server Ubuntu 22.04 fully updated, Everdo 1.8.5 (PRO)
Sync over LAN
Was working fine for a year. No updates of app on the phone or PC recently
Desktop app works fine, doesn’t crash.
Android app works fine when wifi is disabled, in the moment wifi is available and it tried to sync it crashed. Crash report sent. Log file sometimes available (see screenshot)
I reinstalled the app, did a clean pull – same crashing
Did a reinstall and an import json. Got an error message (see screenshot)
I do not know how to get the logfile for Everdo desktop app.
Pulling down still makes the app crash, though.
