Credit card for ESS not accepted

Support
1

Hi!
I tried to renew my sync service subscription but my credit card (Mastercard) is not accepted. What can I do?

2

Hi fritz

You have to call the bank/credit institute. I had once the same problem. They sometimes block payments to everdo.

3

Thanks for the advice! :waving_hand: :slightly_smiling_face:

4

I called my bank institute: The reason why my debit card is not accepted, seems to be somewhere else. I guess at Stripe. SEPA is not available too. So I have to get along with the home server sync. Not as convenient as ESS, but ok.