I apologize if this seems like a duplicate, but I’d followed the troubleshooting instructions on https://help.everdo.net/docs/sync/network/ and did not have any success.
To be more specific, I configured my server with its IP and API key, and do see that it reports that the “server is listening” in the Settings tab. I confirmed this by going to the https://IP:port/time?key= on the server, and was able to successfully see a time value returned.
I then followed the same advice, and went to the same link on my phone (the client), and was also able to see a time value. That is, I was able to connect to that link successfully.
However, when I tried entering the same values in Everdo and tap “sync once”, I continue to get a communication error. I’ve triple-checked the values, so I don’t think it’s a user error (though it’s always possible). I thought that it might be a setting on my phone preventing apps from accessing the internet, or something like that, but I don’t see the option to tweak the app settings for Everdo on the Settings app in iOS.
Could there be something else I am missing?