[Solved] Encrypted Sync Setup Issue - Encryption key mismatch

[xenman]

I am trying to set up encrypted sync on 3 devices -

• Linux Desktop
• Mac Desktop
• Android Mobile.
  I see the error - Encryption Key Mismatch on each of the devices. I keyed in the same 16-word string in each of these devices without any luck. Please guide me on how to set this up.

[Mai]

Hey, welcome!

Not an expert here but did you edit the key?

@Andrei explained the following on another topic:

@Andrei

256-bit encryption requires a key length of exactly 256 bits. To meet this requirement in a relatively user-friendly manner, it was decided to use a 16-word passphrase to encode the key using a 65536-word dictionary.

When generating a new key, Everdo simply chooses 16 random words from the dictionary. The resulting passphrase will represent a random 256-bit key.

The keys are absolutely not pre-selected - you can choose and specify 16 words yourself and it will work, provided each word appears in the dictionary

If you are using words that are not part of the dictionary, that may be the reason.

Otherwise, have you seen this guide?

[Andrei]

Please PM me your your ESS account email address and I will see what’s going on in the logs.
Normally, you would generate a key in your desktop app, and at least that would start syncing.

[xenman]

Thanks Mai.
Yes I did edit the key. When I edit the key on my mac, the save Call to Action does not activate.I did check the guide while trying to set up the sync.

[xenman]

Hi Andrei,

I am unable to send you a personal message on this forum. I get an error stating 'You cannot end a personal message to this user".

Thanks,
Apurv Manjrekar

[Andrei]

@xenman, I have sent you a PM with instructions.

[xenman]

Thanks @Andrei. The instructions worked. I am able to sync my content across devices. Thanks much!

[Andrei]

This is great. You are welcome!